Skip links and keyboard navigation



Site navigation

Download pdf

Get a 5-star career

Gain broad and well-rounded training in food and beverage operations, event management, front office operations and supervision of staff. Learn the principles behind financial management, legal compliance, and sales and marketing as they relate to the hospitality sector. You’ll graduate with a broad range of practical and managerial skills that will secure your future job prospects in the competitive hospitality job market. Course details

Download pdf

Industry endorsed

University Pathways

Student satisfaction

LOCATION/S

Cairns, Cannonvale (Whitsunday), Gold Coast - Southport, Mooloolaba, South Bank, Toowoomba, Townsville (Pimlico)

Key dates and info

DURATION

Course details

COST

Cost details

+61 7 3244 5100

No matter your question,
we are here to help!

How to enrol

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane



Combine study with an amazing lifestyle

Diego, Diploma of Business and Commerce

After visiting Australia in 2012 Diego decided to come back to study business at TAFE Queensland. In the future, he hopes to continue these studies at university. He enjoys living on the Gold Coast and spends his spare time surfing, bike riding, and visiting the regions’ world famous theme parks.

Study Hospitality and Tourism at TAFE

Get a 5 star career

Get the edge you need to quickly progress through the ranks in the tourism and hospitality industry. Gain valuable office, marketing and business writing skills; learn how to manage staff rostering, budgeting and finances; and get experience in live service and supervisory roles in our training restaurant.

Launch your global career in Australia

Lisa, Diploma of Nursing

Lisa decided to follow in the footsteps of her sister to become a nurse. Once she completes her nursing diploma at TAFE Queensland North, Lisa plans on working as an Enrolled Nurse while completing her Bachelor of Nursing to become a fully qualified Registered Nurse.



Start your international study journey today

Wah Yudi, Diploma of Hospitality

After travelling throughout Australia Wah decided to settle in what he considers Australia’s most liveable city, Brisbane. After pursuing his love of hospitality at TAFE Queensland he plans on returning to Bali to run his own café and share the knowledge he’s learnt with others.

Explore your passion while you explore Australia

Natalie, Diploma of Fitness

Natalie followed her passion for travel and fitness all the way from Sweden to the East Coast of Australia. She's already started working in the industry as a group exercise leader and is taking a learn-to-surf class as part of her studies.

Course snapshot

Key dates

Location Workload Delivery Key Date
South Bank, Brisbane Full Time Classroom 16/07/2018
29/01/2019
15/07/2019
28/01/2020
Mooloolaba Full Time Classroom 16/07/2018
29/01/2019
15/07/2019
28/01/2020
Southport Hospitality Full Time Classroom 16/07/2018
29/01/2019
15/07/2019
28/01/2019
Cairns
Pimlico, Townsville
Whitsunday		 Full Time Classroom 16/07/2018
29/01/2019
15/07/2019
28/01/2020
Toowoomba Full Time Classroom

16/07/2018
29/01/2019
15/07/2019
28/01/2020

Entry requirements

  • English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
  • Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs.  For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Cannonvale (Whitsunday)
Shute Harbour Road
Cannonvale QLD 4802

Gold Coast - Southport
91-99 Scarborough Street
Southport QLD 4215

Mooloolaba
34 Lady Musgrave Drive
Mountain Creek QLD 4557

South Bank
Ernest Street
South Brisbane QLD 4101

Toowoomba
100 Bridge Street
Toowoomba QLD 4350

Townsville (Pimlico)
Cnr Hugh Street & Fulham Road
Pimlico
Townsville QLD 4812

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Courses may require different resources, depending on your study location:

  • There is a compulsory uniform that must be worn, please refer to Additional costs for these requirements for each location.
  • Textbooks
  • Personal stationery (pens and paper) 

Timetable

Timetables may be available online or may be provided to you at your program orientation.

Your timetable may change every semester and you must be able to manage your commitments to ensure attendance at all your classes.

Timetables will be different across TAFE Queensland locations. This is an example of what a course timetable could look like -  

Monday and Tuesday 8.00 am - 4.45 pm and Wednesday 8.00 am - 12.00 pm.

Or

Wednesday and Thursday 8.00 am - 4.45 pm and Friday 8.00 am - 12.00 pm.

Placement

Some qualifications require students to participate in vocational placement to successfully complete and achieve their TAFE Queensland award. If vocational placement is a course requirement it will be organised by your School/Faculty and you will be provided with all the information you need to prepare. Remember you are responsible for ensuring you have met all the requirements to participate in vocational placement.

Southport Hospitality:

Industry placement partners include:

  • The Star Entertainment Group
  • Mercure Hotels
  • IHG
  • Pindara Private Hospital
  • Thredbo Alpine Hotel
  • Sea World Gold Coast
  • Crowne Plaza
  • Palazzo Versace
  • QT Hotel
  • Club Southport

Confidentiality
During these placements, you may become familiar with information that is confidential to that workplace (for example financial or business affairs, personal affairs and family background of staff and clients, technical information, trade secrets, know-how, formulae, processes, ideas, and inventions). You must not divulge any confidential information that you become aware of during a placement. Breaches of confidentiality will be considered to be acts of behavioural misconduct and may result in disciplinary action.

Units

To achieve this qualification you will need to complete 28 Units:
Core Competencies: 13
Elective Competencies: 15

TAFE Queensland International

Core Units
UNIT CODE DESCRIPTION TYPE STREAM
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXWHS003 Implement and monitor work health and safety practices Core
BSBDIV501 Manage diversity in the workplace Core
BSBMGT517 Manage operational plan Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXGLC001 Research and comply with regulatory requirements Core
SITXHRM002 Roster staff Core
SITXMGT002 Establish and conduct business relationships Core

South Bank, Brisbane

Elective Units
UNIT CODE DESCRIPTION TYPE STREAM
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB003 Operate a bar Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITHFAB014 Provide table service of food and beverage Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB016 Provide advice on food Elective
SITXFIN001 Process financial transactions Elective
SITHIND004 Work effectively in hospitality service Elective
SITXFIN002 Interpret financial information Elective
BSBITU306 Design and produce business documents Elective
BSBRES401 Analyse and present research information Elective
BSBWRT401 Write complex documents Elective
SITHACS008 Provide accommodation reception services Elective
SITTTSL007 Process reservations Elective
SITTTSL010 Use a computerised reservations or operations system Elective

Mooloolaba

Elective Units
UNIT CODE DESCRIPTION TYPE STREAM
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB003 Operate a bar Elective
SITHFAB014 Provide table service of food and beverage Elective
BSBSUS501 Develop workplace policy and procedures for sustainability Elective
BSBRSK501 Manage risk Elective
BSBADM502 Manage meetings Elective
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITHACS008 Provide accommodation reception services Elective
SITTTSL007 Process reservations Elective
SITHIND004 Work effectively in hospitality service Elective
SITHACS007 Conduct night audit Elective
SITTTSL010 Use a computerised reservations or operations system Elective
BSBFIM502 Manage payroll Elective

Southport Hospitality

Elective Units
UNIT CODE DESCRIPTION TYPE STREAM
SITHIND004 Work effectively in hospitality service Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITHFAB002 Provide responsible service of alcohol Elective
SITXHRM004 Recruit, select and induct staff Elective
SITHACS008 Provide accommodation reception services Elective
SITXHRM006 Monitor staff performance Elective
SITXHRM005 Manage volunteers Elective
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
SITXFIN001 Process financial transactions Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITHFAB003 Operate a bar Elective
SITHFAB012 Provide advice on Australian wines Elective

Cairns, Pimlico and Whitsundays

Elective Units and Vocational Placement
UNIT CODE DESCRIPTION TYPE STREAM
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXFIN001 Process financial transactions Elective
SITHFAB007 Serve food and beverage Elective
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB003 Operate a bar Elective
SITXFIN002 Interpret financial information Elective
SITXHRM004 Recruit, select and induct staff Elective
BSBRES401 Analyse and present research information Elective
BSBITU306 Design and produce business documents Elective
SITTTSL007 Process reservations Elective Cairns campus
SITTTSL010 Use a computerised reservations or operations system Elective Cairns campus
BSBWRT401 Write complex documents Elective Pimlico and Whitsunday campus
BSBSUS401 Implement and monitor environmentally sustainable work practices Elective Pimlico and Whitsunday campus
VPC Vocational placement Vocational Placement Scheme

Toowoomba

Elective Units
UNIT CODE DESCRIPTION TYPE STREAM
SITXFSA001 Use hygienic practices for food safety Elective
SITXFSA002 Participate in safe food handling practices Elective
SITXWHS002 Identify hazards, assess and control safety risks Elective
SITHKOP005 Coordinate cooking operations Elective
SITHCCC003 Prepare and present sandwiches Elective
SITHCCC004 Package prepared foodstuffs Elective
SITHCCC005 Prepare dishes using basic methods of cookery Elective
SITHCCC006 Prepare appetisers and salads Elective
SITHCCC007 Prepare stocks, sauces and soups Elective
SITHCCC008 Prepare vegetable, fruit, eggs and farinaceous dishes Elective
SITHCCC012 Prepare poultry dishes Elective
SITHCCC013 Prepare seafood dishes Elective
SITHCCC014 Prepare meat dishes Elective
SITHCCC018 Prepare food to meet special dietary requirements Elective
SITHPAT006 Produce desserts Elective

Disclaimer

Not all electives are available at all campuses.

The course cost indicated is for students on an international student visa. If you are visiting Australia on a non-student visa, (e.g. partner visa, working holiday, employer sponsor etc.) please contact us directly for the price applicable to you.

Costs

Location Cost Duration
South Bank, Brisbane $15,000 1 Year
Mooloolaba, East Coast $15,000 1 Year
Southport Hospitality, Gold Coast $15,000 1 Year
Cairns, North $15,000 1 Year
Pimlico (Townsville) North $15,000 1 Year
Whitsunday, North $15,000 1 Year
Toowoomba, South West $15,000 1 Year

Additional costs

There are additional costs associated with this course, that are not included in your fees. Further information regarding uniforms for each campus will be provided at orientation to ensure the uniform meets workplace health and safety requirements and industry standards. The purchases of the below items should only be made after teacher consultation at orientation;

Southport Hospitality:

There is a set uniform to be purchased.  A representative from our supplier Totally Workwear will be available at Orientation. At this time you will be sized and orders made with payment directly with our supplier. If you do not attend the Orientation day, you will be responsible for making your own arrangements directly with the supplier, Totally Workwear within seven days of the scheduled Orientation day.

Students will be required to purchase the following:

  • A compulsory black business shirt with TAFE logo (from Totally Workwear).  Approximate cost is $48.00 per shirt.  The purchase of 2 shirts is recommended.
  • Black business style pants (male and female) (leggings and/or tights will not be accepted) or a black knee length business style skirt. These can be purchased from your preferred outlet or through our supplier Totally Workwear.
  • Black enclosed leather non-slip shoes.
  • It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online systems, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at a number of TAFE Queensland locations.
  • Students are required to have a valid and appropriate email address. 
  • Please provide your own personal stationery.
  • Students require the following textbooks: 'Management' 5th edition by Kris Cole and 'Front Office Skills' by Vivienne O'Shennessy.  These books can be obtained through most bookstores.
  • It is recommended that students have access to a reliable internet connection to access online studies and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Cairns, Pimlico (Townsville) and Whitsundays:

Uniforms are to be worn at all times during practical services/functions, plus during any/all excursions. This ensures that our students are recognised by Industry as highly employable graduates with impeccable standards of presentation and dress. The uniform requirements are to be provided by students at their own cost and are as follows:

Cairns and Townsville (Pimlico) campus:
1. Long sleeved black business shirt
2. Long black dress pants
3. Black socks
4. Fully enclosed leather dress shoes with non-slip soles

Whitsundays campus:
1. Long sleeved charcoal dress shirt with TAFE QLD North student logo embroidered (ordered and purchased at Cannonvale (Whitsundays -Campus Reception)
2. Long apron with pocket (ordered and purchased at Cannonvale (Whitsundays) Campus Reception).
3. Long black dress pants and black socks
4. Fully enclosed leather dress shoes with non-slip soles

Mooloolaba:

  • Polo shirt with TAFE logo (approx. $40)
  • Black pants (approx. $45)
  • Black leather covered shoes (approx. $30)

Toowoomba:

  • Closed-in black shoes (leather)
  • Chef uniform and knife kit (details provided at orientation)

Outcome

SIT50416 Diploma of Hospitality Management 091046K

Job prospects

  • Hospitality Supervisors/Managers
  • Cafe and Restaurant Manager
  • Chef Patissier
  • Front Office Manager
  • Kitchen Manager
  • Restaurant Manager
  • Unit Manager (catering operations)
  • Banquet or Function Manager
  • Chef de Cuisine
  • Executive Housekeeper
  • Gaming Manager
  • Motel Manager
  • Sous Chef

University Pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Our pathway partners include:

Wah Yudi

Diploma of Hospitality

I love the teachers at TAFE Queensland because they are full of experience. They are very passionate about their industry and very caring. Because English is my second language it makes a difference. You really get the support you need at TAFE Queensland as well as lots of flexibility. I would totally recommend TAFE Queensland to people from all over the globe because it is the best.

Wah Yudi
Diploma of Hospitality
TAFE Queensland Brisbane

Application Process

Applying to TAFE Queensland International is easy. You can submit an application at any time, but get in early as positions are limited. Follow the steps below to apply to study at TAFE Queensland.

Before you apply

  1. Check the evidence required to apply for your visa

    Before you apply to study at TAFE Queensland, you should check what documents and evidence you will need to provide to the Department of Home Affairs (HA) to support your visa application.

    How to check what evidence you will need to provide to obtain a visa:

    • Visit the Student Visa (subclass 500) page on the HA website
    • Scroll down to the Document Checklist Tool
    • Select the country listed on your passport
    • Enter 03020E in the Education Provider CRICOS code field
    • Answer the final question: I am one of the following
    • Click the Display Evidence button
    • Read through the Documentary Evidence List to find out what you will need to submit with your visa application

  2. Review Admissions criteria and key dates

    Some courses require you to meet additional entry requirements eg. Submit a portfolio or artwork with your application. Please check individual course requirements via the Course page.

  3. Prepare your certified supporting documents

    If you are an international student applying directly to TAFE Queensland, you will need to include certified copies of the following documents to support your application:

    • Copy of passport
    • Educational certificate and academic records
    • English language test results

  4. Applying as a mature aged student

    Mature age students (at least 21years of age and with work experience/other qualifications) may be admitted into a program without meeting the formal academic requirements.
    The following documentation is required to support your application:

    • Current CV
    • References on company letterhead from current or previous employers

    Where previous study/employment was conducted in English, submit a certified letter from the educational institution/employer confirming the language of instruction/employment was English.

  5. Under 18 students

    International student visa applicants under the age of 18 will only be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. For more information visit Department of Home Affairs website.

    6. Submit your application

    Submit your application and supporting documents through TAFE Queensland's online application portal or through a TAFE Queensland Registered Agent who can guide you through the enrolment process.

    Receive your Letter of Offer

    Accepting your Letter of Offer

    Note the expiry date for acceptance.

    • Meet all conditions as outlined in your Letter of Offer and Acceptance
    • Read and agree to the Terms and Conditions of your Letter of Offer and Acceptance
    • Read the International Student Refund Policy
    • Read the TAFE Queensland student rules
    • Pay the tuition fees as stated in your Letter of Offer
    • Pay for Overseas Student Health Cover (OSHC) as stated in your Letter of Offer, or arrange your own OSHC for the duration of your visa.

    Next Step

    Receive your Confirmation of Enrolment (eCoE -required for visa lodgement). You will use this document to apply for your student visa.

    Apply for your visa

    To apply for your student visa, visit the HA website and click Apply Now. Follow the steps to create your ImmiAccount and apply for your visa.

    Travel to Queensland and attend Orientation

    Once you have received your student visa, you can travel to Queensland ready to attend the TAFE Queensland International Orientation.

Orientation

At the beginning of each semester orientation events are hosted across TAFE Queensland locations.

TAFE Queensland recommends you arrive two weeks prior to your course start date to allow time to organise and settle into your accommodation and prepare for your studies.

International Orientation details are emailed to you prior to commencing your studies or they can be accessed via the Orientation Schedule.

Program specific orientations are also conducted one week prior to the start of study. This is an opportunity for you to meet your teachers and classmates, get to know your campus, and familiarise yourself with your study schedule. 

Last updated on 9 February 2018

Talk to us

+61 7 3244 5100

Tell a friend

Download pdf

Industry endorsed

University Pathways

Student satisfaction

Not sure about what to study? Try myProfiler.

Top of page